Shipping
 

All orders placed on this site are subject to product availability and will be shipped according to FirePrograms’ shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Return Policy

All sales made through the FirePrograms online catalog are subject to our vendor partner’s individual return policies.  Please contact the product’s vendor directly through the following e-mail addresses for return authorization numbers and instructions.

Class 1
Class1returns@idexcorp.com

Hale Products - Portable Pumps (Handled through Class 1)
Class1returns@idexcorp.com

Supervac
teresah@supervac.com

Command Light
teresah@supervac.com

Groves – Ready Rack
ryan@groves.com

Husky Portable Containment
jay@huskyportable.com

Fire Research
peggy@fireresearch.com

Classic Fire
sales@classicfirellc.com